How It Works

Your business is growing, and your online sales are thriving, but your logistics might not be keeping up. As you expand, managing warehousing, fulfillment, and delivery can become overwhelming. That’s where HubIQ steps in. We provide the infrastructure, technology, and expertise needed to streamline your logistics and keep your business moving forward. Scroll down to see how HubIQ can help your business thrive.

01
Get Started with HubIQ
  • Sign Up and Onboard. Start by creating your HubIQ account. Our streamlined onboarding process gets you up and running quickly, so you can start optimizing your logistics in no time
  • Select Your Services. Choose from a variety of logistics services tailored to your needs, whether it's warehousing, last-mile delivery, or comprehensive supply chain management.
02
Optionally Store Your Products Securely
  • Ship to HubIQ Warehouses.
    Send your inventory to our strategically located warehouses across Kenya. We securely store your products with real-time inventory tracking to keep you informed at all times.
  • Manage Inventory with Ease. HubIQ’s advanced inventory management tools allow you to monitor stock levels, set reorder points, and ensure your products are always ready for dispatch.
03
Efficient Order Fulfillment
  • Pick, Pack, and Ship. When orders come in, HubIQ takes care of everything. From picking and packing to selecting the best delivery method, we ensure your products are shipped accurately and on time.
  • Custom Packaging Options. Enhance your brand with custom packaging that leaves a lasting impression on your customers.
04
Deliver Across Kenya
  • Nationwide Delivery Network. HubIQ’s extensive delivery network ensures your products reach customers anywhere in Kenya, with real-time tracking to keep you and your customers updated every step of the way.
  • Last-Mile Delivery Excellence. We focus on the critical last-mile delivery, ensuring that your products arrive safely and on time, no matter the destination. Plus, with our cash collection service, you can offer your customers the convenience of paying on delivery, giving you added flexibility in managing your business.
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04
Monitor and Optimize
  • Simple and Efficient Returns: HubIQ simplifies the returns process, handling everything from product pickup to restocking, so you can maintain high customer satisfaction without the hassle.
  • Detailed Reporting. Access comprehensive reports on your logistics operations, including delivery times, inventory turnover, and customer satisfaction metrics.
  • Continuous Improvement. Use insights from our analytics to continuously improve your operations, reduce costs, and drive growth.

Unlock Greater Potential with HubIQ

Harness the power of innovative logistics solutions to deliver your products across Africa. Shaping your vision, one shipment at a time.

Excellent 4.9 out of 5
Nalia SinghMachuja CEORadukunda

Frequently Asked Questions

What is HubIQ's Fulfillment Service?

HubIQ's Fulfillment Service efficiently handles the picking, packing, and shipping of your orders, enabling you to focus on expanding your business. Our streamlined process ensures that your products reach your customers swiftly and securely.

How do I get started with HubIQ?

Sign up on our platform and choose the services that fit your needs.

Can I customize my logistics plan?

Yes, our solutions are fully customizable to meet your unique requirements.

What is storage on demand?

It’s a flexible storage solution that allows you to use additional space as needed without long-term commitments.

How can I add my products to HubIQ?

If you are new to HubIQ, you will receive guidance on how to upload your products to our platform right after signing up. Simply follow the prompts to add and manage your products easily.

How does real-time tracking work?

Our advanced technology provides real-time updates on your shipments for complete transparency.

How long does it take for deliveries to reach customers?

HubIQ prides itself on rapid delivery services. Most orders are processed and dispatched the next business day, ensuring that your customers receive their purchases promptly.

What payment methods does HubIQ accept?

We offer flexible payment options for the convenience of our clients:
Mobile payment solutions like M-Pesa.
Major credit and debit cards.

How does HubIQ handle cash collection during deliveries?

HubIQ offers a secure cash-on-delivery service where our delivery agents collect payment from customers at the time of delivery. The collected cash is then deposited into your HubIQ wallet, where you can easily manage and withdraw funds as needed.

Can HubIQ assist with document collection during deliveries?

Yes, HubIQ provides document collection services as part of our logistics solutions. For example, during supermarket deliveries, we can collect essential documents such as delivery notes, invoices, or signed receipts directly from the store. These documents are then securely returned to you, ensuring that all your paperwork is handled efficiently and without any delays. This service is ideal for businesses that require verification or signatures as part of their delivery process.